Rent and service charges: Scotland

Annual Charge Review

We are currently in the process of reviewing your rent and service charges for 2025-26. This is something we do each year to ensure we can continue to invest in our Communities, keep essential services running and meet the demand for repairs.

If your rent and service charges are to change from 1 April 2025, we will be sending you a letter in February.

We would like to help you understand the changes to your rent and service charges and help you to be ready for these changes. Our frequently asked questions are being updated to reflect these changes and will be added to this page for your reference as soon as they are available.

In the meantime if you have any concerns regarding your rent payments, please contact us and we will discuss the options and support available to you.

Please send us an email to PFPScustomer@placesforpeople.co.uk or call us on 0131 657 0600Lines are open Monday to Thursday 9am to 5pm and Friday from 9am to 4pm (excluding Bank Holidays).

Cost of living support

We also offer a wide range of support to help with the cost of living:

  • Energy
  • Money and benefits
  • Accessing emergency food
  • Staying warm
  • Employment and training
  • Wellbeing

For more information on the support available, please visit our Cost of Living Support page.