Level 2 Property Maintenance

This programme typically consists of block releases, which take place at our Practical Trade Suite in our Derby Academy. Typically, we will work on the basis of a week spent in the Academy followed by three weeks 'in the field', where under supervision, the apprentices can get stuck into the job and build their portfolio. ​

Our unique learning approach ensures that apprentices not only grasp the theory but also gain practical experience under supervision in a secure environment. They then apply this knowledge in the field, working alongside experienced operatives. We strive to collaborate with your planning and management teams to prepare the apprentice for real-world scenarios, enabling them to work in real homes with real Customers.
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Each apprentice is provided with comprehensive support, including virtual and on-the-job 121s and observations with one of our Skills Coaches.
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All of this will count towards their off-the-job learning. But this will be supplemented via activities such as:​

• 121s with their manager and/or mentor
• Attending team meetings and keeping up to date with business communications​
• Any mandatory learning your business offers, such as health and safety and data protection training.​

Our Skills Coaches will provide guidance and advice on what can be included and how to record the learning to maximise opportunities and efficiencies.​

Learners completing this programme will understand the mechanism of buildings, including electrical, plumbing, plant, safety systems, and equipment. They will learn how to provide a first and immediate response to fault finding while maximising quality and ensuring cost-effectiveness. They will also learn how to prevent major damage that could result in extensive costs and minimise reactive intervention.

Core modules include:​

• Building safety and key regulatory and legislative requirements, including:
  • Understand and demonstrate the importance of health & safety in the workplace and compliance with a diverse sector of client groups
  • Working safely at height and carrying out repairs to the fabric of the building, such as external walls, drainage, guttering, doors, doorframes, skirting boards, or plaster damage to internal walls​
  • Plumbing and drainage systems, such as WC systems, leaking taps, water testing and unblocking drains, while maintaining high levels of water hygiene​
  • Electrical distribution and repair to adhere to legal requirements, e.g., replacing damaged sockets, plugs, lighting and fuses ​
  • Damage inspection, preparation and fix of minor repairs to plastering, paintwork, tiling, flooring and joinery such as repairing doors and window fittings
• Maintaining plant equipment and safety systems​
• Implementing sustainable practices (environmental and energy)​
• Safely use hand tools such as screwdrivers, power drills, pliers, paper strippers and a variety of tools used in plumbing and carpentry​
• The importance and control of resources and stock​
• Principles of planned preventative maintenance​
• Refurbishment or deep cleaning of equipment and surfaces​
• The importance of Customer service
• Recording and reporting information accurately, either internally or externally​