Places for People awarded Gold for Customer Satisfaction
10 May 2024
Places for People continues to go from strength to strength by being awarded a “Gold Award” from In-house Research Ltd, in recognition of our outstanding customer service.
In-house Research Ltd, which is an independent research company, and accredited by the New Homes Quality Board, spoke to new homeowners of over 90 UK housebuilding brands and collected over 15,000 responses to uncover which developers are excelling in customer service.
The "2024 Gold Award for Customer Satisfaction" is awarded to housebuilders whose customers have overwhelmingly recommended them to their friends and family.
Places for People was recommended by 90.7% of our Customers.
Jon Cook, Places for People CEO, said: “Customers are at the heart of all our decisions and this award is a massive achievement for the hard work that everyone has undertaken to ensure our Customers’ needs are exceeded. We’re constantly evolving how we bring forward new sustainable homes, thanks to our customer insights, and we will continue to strive to deliver homes that cater to modern-day living, provide an excellent service for our Customers and create vibrant Communities where all can thrive.”
Tom Weston, Chief Executive Officer at In-house Research comments: “This commendable achievement is a testament to your unwavering dedication and commitment to delivering exceptional service to your valued customers. Receiving the Gold Award for Customer Satisfaction is a remarkable accomplishment that underlines your company’s relentless pursuit of excellence and focus on meeting and exceeding the needs and expectations of homebuyers. Your demonstrated commitment to prioritising customer satisfaction serves as a shining example of best practices within the industry.”