Introducing: Community Housing Managers

Your Community Housing Manager is there to ensure you have a fantastic experience living in your home and Community.

They’re ready to help with:

Tenancy questions: Need clarity on communal services, landscaping, or low-level anti-social behaviour? Your Community Housing Manager has got you covered.

Support requests: Whether you have questions about keeping a pet or making changes to your home, they’re here to assist.

Local connections: They will connect you with local resources and ensure your Community remains a welcoming place.

Beyond handling tenancy-related matters, your Community Housing Manager will also be actively engaged in your Community. They will conduct welcome visits for new Customers, attend local events, and regularly walk around your area to stay connected with residents.

Just a reminder... Our Customer Contact Centre and your online account are still your first points of contact for logging repairs, requests, and general enquiries. If needed, your enquiry may be forwarded to your Community Housing Manager for further assistance