Important information for customers who may have received a letter from a company called Property Krowd

We are aware that a company called Property Krowd is sending letters to some customers regarding repairs and energy-saving initiatives. Places for People has no connection with Property Krowd and has not authorised this company to contact you on our behalf.

We take the use of our customers' personal data very seriously and want to reassure you that we have not supplied any company with your personal information.

If you receive a letter of this nature, we recommend that you check with us whether they are one of our approved suppliers and avoid sharing your personal information with these companies unless you are sure it is safe to do so.

The letters from Property Krowd also reference applying for grants to make homes more affordable and energy-efficient. As part of our commitment to maintaining thriving communities, Places for People already applies to all available legitimate grants and uses approved suppliers to carry out planned investment works. We will always contact you directly to discuss making energy-efficient improvements to your home.

How Places for People can help

If any of our customers want to report a repair, you can do so 24/7 via the Customer Portal. You can also access a wide range of free advice and support to help you look after your home. 

If you have any concerns about communications you have received, please contact us.