Secured loans online card payments

You can make a payment online using the Civic Pay portal.

If you need help you can watch our tutorial video on how to make a payment.

Your Reference begins with PPH and can be found on any Account Statement or letter that we have sent you.

Once the payment has gone through, please email us at Secured.Loans@placesforpeople.co.uk to let us know that you have made a payment online. This will help us monitor your account and make sure this payment is allocated correctly.

Direct debit

Please remember that it is a term in your loan agreement to pay monthly, by direct debit. It is also the easiest way to pay. Once you're set up, payments will come out of your bank account automatically on your preferred date between the 1st and the 27th of the month. It would be beneficial to make your payments on the 1st of each month because of the way interest is calculated.

There are no charges to set up a Direct Debit, and you’re guaranteed a refund from your bank or building society in the unlikely event that an incorrect payment is taken.

If you’re not already set up, just call us and we'll do this for you.

If you would like more information on making payments, then please visit Secured Loans FAQs.

If you would like to talk to us our opening hours are Monday to Friday 9:30 to 16:30.

Phone: 01772 666100 (option 2, then option 1)
Email: secured.loans@placesforpeople.co.uk