Back to Home


Putting people first is at the heart of the Places for People approach. Whether you’re a colleague, customer or client we want you have a great experience.

We want to be as inclusive as possible as a company and consider accessibility a priority. We do this by making sure we meet the requirement of Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and Web Content Accessibility Guidelines (WCAG) 2.1 standards.

Our website aims to comply with the WCAG version 2.1 AA standard and also meets some criteria for AAA. We have tested the website amongst diverse user groups, including colleagues, customers, and those who are disabled or have access needs.

"Accessibility means more than putting things online. It means making your content and design clear and simple enough so that most people can use it without needing to adapt it, while supporting those who do need to adapt things."

Understanding accessibility requirements for public sector bodies, GOV.UK

We feel it is important to write in simple language, and to provide information that is useful to users. We try to use plain language and break text up where possible to make it easier and quicker to read. If there is anything you do not understand or if you require any further help please contact us.

Areas we'd like to improve

There are videos on the site that are hosted on YouTube, which provides functionality for auto-generated captions in multiple languages.

Currently we present our Publications as downloadable PDFs which don't work assistive technologies. We are going to improve this experience by creating dedicated pages for publications in the near future.

As part of our People First approach we're always looking at new ways to improve the experience for our customers.

Get in touch

If you've any questions or suggestions for improvement regarding this website, get in touch and we'll be happy to help.


Manage your cookies

We use cookies to analyse and personalise your experience on our website and to help improve its performance. By clicking ‘Accept all’ you agree to our use of cookies, or click 'Manage cookies' to personalise them.

To learn more about how we use cookies, please see in our cookie policy.