Sign in to your account
Your online account is the simplest way to report a repair, view your rent account, make a payment or submit a general enquiry about your home.
You can use you online account 24 hours a day, 7 days a week.
Haven't got an account? It's quick and easy to sign up to create an account.
Give us a call
If you can't find an answer to your problem, have an emergency or just need to speak to someone in our team then please give our friendly team a call.
You can contact us by telephone on 01772 667003.
Lines are open Monday to Friday from 8am to 8pm (excluding bank holidays).
When you call, have your property reference number, house number or postcode ready.
Please note: calls to local numbers may be cheaper or included in your call package. Always check with your provider.
All emergency repairs need to be reported by phone. Please call us immediately on 01772 667003. The line is open 24 hours a day, 365 days a year.
Emergency repairs that should be reported immediately include:
- Gas leaks
- Uncontainable water leaks
- Complete loss of heating and hot water
- Electrical or fire risk
- Property security
An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property.
Send us a message
If you are not already a customer you can use our web form to send us the following enquiries:
- Make a general enquiry
- Give someone a compliment
- Tell us how we can improve
Make a complaint
We want you to be happy with the services you receive and we want to know when we get things right.
If we fail to deliver on our promises, you may want to make a complaint. Our complaints guide tells you how to do it.
Write to us
Our postal address is:
Places for People Living Plus
Please note: To avoid delays with post please contact us another way first.
Our offices are temporarily closed until further notice and in-line with Government guidance.