Have your say!
We are passionate about putting people first and involving our Customers at every opportunity. That's why we're creating more ways to get involved and tell us what you think about our services, policies and processes.
There are so many different ways you can get involved with us.
National Customer Group
By volunteering to become an involved Customer, you will join others from across the country to represent Customer views on issues like fire safety, involvement and complaints. You'll have a chance to make real improvements to our services and your Community, learn new skills and any out-of-pocket expenses will be covered.
Find out more about the National Customer Group
The Listening Room
The Listening Room is a safe, confidential space online where you can share your thoughts. You’ll be invited to take part in activities, discussion forums, polls and surveys on the panel in your own time, at home, in any space that feels comfortable. You can get involved in as many or as few activities as you’d like.
Find out more about The Listening RoomMore ways to get involved
There are loads of ways you can get involved. Find out how we've actioned your feedback, nominate Colleagues and People in your Community for awards and find out about our HouseProud pledge.
You said, we did
We are passionate about putting People first and involving our Customers at every opportunity. Our Customer Voice Promise says we will value, listen to and act upon your feedback.
You said, we did
Community Matters Awards
The Community Matters Awards help us recognise and celebrate Customers who are helping us to create and support thriving Communities for everyone.
Community Matters Awards
Star Awards
If you have had a positive experience with one of our Colleagues or a Team from Places for People, we’d love to hear about it. By nominating them they could be eligible for one of our Star Awards!
Nominate a Colleague
HouseProud
We’re proud to announce we have signed up to the HouseProud Pledge. This demonstrates our commitment to ensuring our LGBTQ+ Customers and Colleagues feel supported.
HouseProud
Consultations
We're currently running a range of Customer consultations on various topics ranging from repair times to anti-social behaviour and would love for you to get share your thoughts.
Your Community, your voice