Advice and Support - Nationwide

Places for People have a variety of resources to provide as much help and support as possible to our customers through the cost-of-living and other issues.

Support from Places for People

• maximising income through benefit take-up 
• help with budgeting 
• applying for funding and grants 
• signposting to specialist support services e.g. debt or local welfare support
• benefit queries like Universal Credit or Housing Benefit 
• financial hardship

Money Advice Team: 01772 666 446 
Customer Accounts Team:  01772 666 444 

Information and advice regarding home energy from Places for People

Staff can fill in a referral form if you believe you could benefit from additional support, please get in touch.

Support from other organisations:

• Citizens Advice - Able to provide advice on a variety of topics including energy and debt

• National Energy Action (NEA) - Energy advice

• Centre for Sustainable Energy - National energy support

• Turn2us - For funding and grant applications

• Shout - Mental health support

• Is This OK? - Wellbeing and mental health support

• Mind - Wellbeing and mental health support for adults

• MoneyHelper - Support with cost-of-living, debt and benefits

• Age UK - Support with debt and benefits as well as wellbeing and general support for older individuals

• Scope UK - Disability energy support
• Marie Curie - To speak to Energy Support Officers for dedicated information, support and practical guidance on the cost of energy bills for people affected by terminal illness.
• Centres Gas - Has Centres for Warmth to support people who are living in vulnerable situations keeping them warm, safe, and connected.