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Preparing for Universal Credit

Universal Credit

Universal Credit is being rolled out across the country over the next few years. The change means you will be responsible for paying your own rent. 

You need to act now to prevent the risk of losing your home.  Here are a few things to help you prepare.
 

Helpful videos

This video from the Department of Work & Pensions gives a good overview of how Universal Credit works. 

You may also find this video from the Money Advice Service useful.
 

5 things you must do to prepare for Universal Credit

  • Universal Credit is paid monthly in arrears, so you'll have to wait 1 month and 7 days before your first payment. Therefore it's a good idea to make extra payments on your rent accounts to build up a credit.
  • Open a bank account with a direct debit facility. You'll need a bank account to receive Universal Credit. Direct debit enables you to pay your rent automatically each month.
  • Get help and advice on how to budget each month.
  • If you don't have the internet at home, find out how you can get online.
  • If you're still unsure, get help and advice from our Money Advice Team.

YOUR HOME WILL BE AT RISK IF YOU FAIL TO KEEP UP YOUR RENT PAYMENTS AND ANY OTHER PAYMENTS RELATING TO YOUR TENANCY.

The Universal Credit Planner from DWP can help you check how ready you are for Universal Credit.

 

Apply for Universal Credit

Firstly, find out if Universal Credit is available in your area.

You can apply online for Universal Credit here. Please make sure you contact your account manager on 0845 850 9571 to let them know you've applied.
 

Further information

Download one of our useful guides for further information on Universal Credit.


Need some advice or help?

There are plenty of support services available nearby that would be happy to assist you. Why not try popping into a branch of:

You could also try search on Google using key words relating to your query (for example: benefits advice).

Alternatively, if you are a Places for People customer you can contact one of the Money Advice Team:

 

I live in My money advisor
Contact
North West, Lancashire, Greater Manchester and Cheshire Kerri Johnson 01772 666209
North East, Cotman (Anglia) Peter Whittington 0191 227 5211
London and South East Magdalena Pietrzak 0208 831 0918
South West, Milton Keynes and Midlands Gareth Evans 0117 970 4538
Yorkshire Sarah May 0113 285 8945
Scotland Financial inclusion team 0131 657 0658