Universal Credit is being
rolled out across the country over the next few years. The change
means you will be responsible for paying your own
You need to act now to prevent the risk of losing your
home. Here are a few things to help you
This video from the
Department of Work & Pensions gives a good overview of how
Universal Credit works.
You may also find this video from the
Money Advice Service useful.
5 things you must do to prepare for Universal
- Universal Credit is paid monthly in arrears, so you'll have to
wait 1 month and 7 days before your first payment. Therefore it's a
good idea to make extra payments on your rent accounts to build up
- Open a
bank account with a direct debit facility. You'll need a bank
account to receive Universal Credit. Direct debit enables you to
pay your rent automatically each month.
- Get help and advice
on how to budget each month.
- If you don't have the internet at home, find out
how you can get online.
- If you're still unsure, get help and advice from our Money Advice
YOUR HOME WILL BE AT RISK IF YOU FAIL TO KEEP UP YOUR
RENT PAYMENTS AND ANY OTHER PAYMENTS RELATING TO YOUR
The Universal Credit Planner from
DWP can help you check how ready you are for Universal Credit.
Apply for Universal Credit
Firstly, find out if
Universal Credit is available in your area.
You can apply online for Universal
Credit here. Please make sure you contact your account
manager on 0845 850 9571 to let them know you've
Download one of our useful guides for further
information on Universal Credit.
Need some advice or help?
There are plenty of support services available nearby that would
be happy to assist you. Why not try popping into a branch of:
You could also try search on Google using key words relating to
your query (for example: benefits advice).
Alternatively, if you are a Places for People customer you can
contact one of the Money Advice Team:
|I live in
||My money advisor
|North West, Lancashire, Greater Manchester and
|North East, Cotman (Anglia)
||0191 227 5211
|London and South East
||0208 831 0918
|South West, Milton Keynes and Midlands
||0117 970 4538
||0113 285 8945
||Financial inclusion team
||0131 657 0658