Who can apply?
Contact the customer service centre to ask whether you
have the right to exchange your home.
In most cases:
- Secure and assured tenants have the right to exchange
- Assured short-hold tenants and some tenants occupying
purpose-built units do not have the right to exchange
- There may also be certain limitations for supported housing
You'll need written permission from us before
you exchange. We can refuse permission in certain circumstances -
for example if you have rent arrears or your property is in poor