Personal alarm service
We provide a personal alarm service to help people feel safe at
home. This service is accredited by the TSA (Telecare Services
Association). It operates 24 hours a day, 7 days a week, 365 days a
year and receives over 2,500 calls per week.
The TSA has set a target of answering 97.5% of calls within 60
seconds. See below for how we're performing and how satisfied our
customers are. For more information download the latest alarm
response newsletter (pdf).
|Calls answered within 60 seconds
|Customers satisfied with the alarm service