Places for People Living+

Opening hours

You can contact us Monday to Friday from 8am-8pm (excluding bank holidays).

0845 number

0845 850 9572

Local number

01772 667003

Please note that calls to 0845 numbers will cost 5p per minute plus your phone provider's access charge (we do not apply any additional costs to your call). Calls to local numbers may be cheaper or included in your call package. Please check with your provider.

Emergency repairs and incidents

Our phone service is available outside of the above opening hours for emergency repairs and emergency incidents only.

If your enquiry is less urgent, you can use our online feedback form and we will get back to you as soon as possible.

You can still make a payment online or by calling us and selecting the appropriate option on our automated system.

Existing customers

You can now report repairs, view your rent account and make payments online through our improved online services.

If you haven't already signed up, find out more about your online account.

Not yet a customer?

If you are looking for an affordable home to rent then all of our available properties are published on our website. 

If you would like to get in touch then please use our online feedback form and we will get back to you as soon as possible.

Writing to us

Our postal address is:

PO Box 2070, Preston, PR5 9BY 

Accessibility information

We can use the Big Word language service to translate if English is not your first language.

If you are a minicom user call 0800 432 0008 or 01772 667008.

Please note that 0845 numbers carry a charge. Local numbers may be cheaper and should be included in mobile phone call packages.