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Places for People Homes

Existing customers

You can now report repairs, view your rent account and make payments online through our improved online services.

If you haven't already signed up, find out more about your online account.

Prefer to speak to someone?

When you call, have your property reference number, house number or postcode ready.  

During the daytime

You can contact us Monday to Friday from 8am-8pm and on weekends from 8am-5pm.

0845 number

0845 850 9571
(local rates apply)

Local number

01772 667002
(may be cheaper from a mobile)

During the evening / night time

After 8pm weekdays and after 5pm weekends, please only call the above numbers for emergency repairs and reporting incidents.

If your enquiry is less urgent, you can submit an enquiry via your online account and we will get back to you as soon as possible.

You can still make a payment by calling us and selecting option 3 to use our automated system.

Not yet a customer?

If you are looking for an affordable home to rent then all of our available properties are published on our website. 

If you would like to get in touch then please use our  online feedback form and we will get back to you as soon as possible.

Writing to us

Our postal address is:

PO Box 2070, Preston, PR5 9BY 

Accessibility information

We can use the Big Word language service to translate if English is not your first language.

If you are a minicom user call 0800 432 0008 or 01772 667008.

Please note that 0845 numbers carry a charge. Local numbers may be cheaper and should be included in mobile phone call packages.